Question 1

Are your books new or used?

Accepted Answer

Our books are all gently used to new.

Question 2

What is the condition of your used books?

Accepted Answer

Our books are pre-loved, not worn out. We carefully select inventory that we would be happy to add to our own shelves. While gently used books may have minor signs of previous ownership, we do not sell books with significant damage, missing pages, or excessive wear.

Question 3

Do you offer mystery boxes?

Accepted Answer

Absolutely! Tell us what you love (or what you'd rather avoid), and we'll do the rest. Our mystery boxes are carefully curated based on your reading preferences and packed with pre-loved books waiting for their next adventure.

Think of it as a blind date with a stack of books—minus the awkward small talk.

Question 4

Do you support your community?

Accepted Answer

Yes! We proudly donate books to local schools and libraries, and a percentage of every purchase is donated to support literacy and educational programs in our community. When you shop with us, you're helping us share the joy of reading with even more people.

Question 5

I need to stock my classroom library! Where do I start?

Accepted Answer

Start with us! Our curated Classroom Library Boxes take the guesswork out of building a classroom collection. Just share your grade level, budget, and reading goals, and we'll create a custom box filled with quality, student-friendly books.

From picture books to middle-grade favorites, we'll help you create a library that inspires a lifelong love of reading—without breaking your budget.
Can I request a specific book?
Absolutely! If you're looking for a particular title, author, or series, let us know and we'll keep an eye out for it.

Question 6

Can I request a specific book?

Accepted Answer

Absolutely! If you're looking for a particular title, author, or series, make an account and add it to your wants. We will keep and eye out for it and if we find it, you'll be notified immediately.

Question 7

How can I contact you?

Accepted Answer

Fill out the form on the contact us page for help!

Question 8

Is the version of the book I receive going to be the same one that is shown in the store?

Accepted Answer

Not necessarily. There are SO many versions of every book. The book will be the same, but the cover or version might be different. If the version or cover matters to you, please contact us and we can confirm the exact available version for you!

Question 9

Can you donate books to my school?

Accepted Answer

We wish we could say yes to every request!

As two moms who love books, libraries, and helping kids discover the joy of reading, supporting schools is something that’s very close to our hearts. We know how much teachers, librarians, and schools do with limited budgets, and we truly wish we had the ability to help everyone.

Right now, though, Two Moms & A Bookshop is still a very small business run entirely by the two of us. While we’d love to donate books on a larger scale, we simply don’t have the resources to do so at this time.

As we grow, we hope to expand our community giving and find more ways to support schools and literacy programs. Until then, we recommend looking into organizations like First Book, Literati, and other literacy-focused grant programs that may be able to provide books or funding for your school.

Thank you for thinking of us and for all the amazing work you do to inspire young readers. ❤️

Question 10

How do you ship orders?

Accepted Answer

We ship every order from California via USPS Media Mail within 1–3 business days after receiving the order. Tracking is included.

Question 11

How much does shipping cost?

Accepted Answer

First pound is $5.47 
Each additional pound in the same order: $0.71.

Because most books are light, adding a few more books to your order usually adds very little — sometimes nothing — to your shipping cost. You'll always see the exact shipping total before you pay. Local pickup is always free.

Question 12

Why do you ship in recycled packaging?

Accepted Answer

Because books deserve a second chapter—and so do boxes! 📚📦

We reuse clean, sturdy packaging whenever possible to help reduce waste and keep perfectly good materials out of landfills. It also helps us keep our costs down, which means we don't have to charge extra for fancy packaging. We'd much rather put those savings toward getting more books into the hands of readers!

Every package may look a little different, but each one is packed with the same care, love, and excitement from our family to yours. 💚

Question 13

How long does delivery take?

Accepted Answer

Delivery typically takes 4–10 business days inside the US.

Question 14

Do you ship internationally?

Accepted Answer

We don't ship internationally right now — sorry!

Question 15

What's your return policy?

Accepted Answer

All sales final. If there's an issue with your order, please contact us and a return can be handled on a case-by-case basis — but generally, all purchases are final.

Question 16

How do I report an issue with my order?

Accepted Answer

Reach out through our contact form with your order number (it's on your receipt) and a photo of the issue if applicable.

FAQs

Frequently Asked Questions

Shipping and Delivery

Returns and Refunds

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